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The player from Germany faced continuous challenges in completing the KYC process for withdrawals, as the casino imposed multiple hurdles involving various document submissions. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led owo a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our układ following this confirmation. A male player’s winnings were voided for breaching an unknown…
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